Kimberly Clark

Mental Health

K-C offers mental health and substance abuse benefits for things like counseling appointments, psychiatrist visits, group therapy, and inpatient hospital stays. There are multiple ways to receive care.


Employee Assistance Program

Through K-C's Employee Assistance Program (EAP), you or your dependents can receive the support you need whether it's online, on the phone, or in person. K-C's program covers 10 free, confidential visits per dependent, per need, to an in-network EAP provider for issues such as life changes, depression, and stress. You don't need to be enrolled in K-C’s medical plan to use EAP.

Click here to learn more.

Anthem Medical Plan

Employees enrolled in one of K-C’s medical plans have coverage for mental health and substance abuse help delivered virtually or through outpatient and inpatient care.

LiveHealth Online Virtual Care

In addition to regular office visits for minor ailments, did you know that, if you are enrolled in one of K-C’s medical plan options, through LiveHealth Online you and your covered dependents can connect with a Masters level therapist, psychologist or psychiatrist from the comfort of your home or office? Costs are generally lower than in-person, and the wait time for an appointment is generally much shorter, depending on where you live.

  LiveHealth Online Mental Health Visit Cost by Type
Masters Level Therapist $80
Psychologist $95
Psychiatric Initial Evaluation $175
Psychiatric Follow-up Visits $75

Once you have met your deductible, LiveHealth Online visits would be covered at 80% coinsurance. Click here for more information on LiveHealth Online.

Outpatient Care

For outpatient care, like office visits to see counselors and psychiatrists, both CDHP options offer the same coverage you'd see for other types of office visits. You pay 20% of the bill after you meet your deductible, as long as you see a network provider.

For more information, see the Medical Plan Comparison Chart.

Inpatient Care

The CDHP options cover inpatient care for mental health the same way they cover other types of inpatient hospital care. As long as you use a network hospital and network health care providers, you pay 20% of the bill after you meet your deductible. Pre-authorization is required.



This site is provided to help Kimberly-Clark (K-C) employees better understand their benefit plans. It does not guarantee coverage under a plan and does not provide complete descriptions of K-C benefit plans. K-C reserves the right to change these plans at any time. In all cases, the formal Plan Documents will govern.

If you are an organized hourly employee covered by these plans, see your HR representative or other person designated at your unit for information on how your plan(s) may differ from the information on this site. You may also call the Benefits Information Line at 800-551-2333. Empyrean representatives are available Monday through Friday, 9 a.m. to 5 p.m. ET and Fidelity representatives are available Monday through Friday, 8:30 a.m. to 8:30 p.m. ET. From outside the U.S., dial your country’s toll-free AT&T Direct Access number then enter 800-551-2333.