Employee Assistance Program
K-C’s Employee Assistance Program (EAP) can help, offering confidential assistance for a wide variety of everyday issues. Optum administers the program, and it’s offered free of charge to you and your dependents.
Through Optum, K-C’s EAP offers up to six free, confidential visits per eligible family member (per issue) each year. And, it’s available 24/7.
Who is Eligible?
Whether you participate in the K-C medical plan or not, you and your dependents can use the EAP. This includes any dependents living away from home.
New EAP in 2023: K-C is reinventing your EAP experience by transitioning to SupportLinc provided by CuraLinc Health on January 1, 2023. With this change, K-C is also increasing your counseling visits from 6 to 10 per situation per family member. More information about the new EAP will be provided in the Q4 Benefits Buzz Newsletter.
Help with Life's Stresses
If you’re coping with any of these common problems, an EAP specialist will quickly refer you to the right resource for short-term help—and can even help you coordinate extended care if needed.
- Life changes
- Parenting and family issues
- Depression, anxiety, and stress
- Substance abuse
In addition to phone support, once referred to an in-network EAP provider, the program covers six free, confidential visits per family member per issue.
Online Tools & Resources
There are helpful tools and resources available on the EAP website in the Tools & Programs section. These tools can help you with a wide variety of challenges that life throws your way, by helping you:
- Assessments & Screeners
- Self-Help Programs
Once there, you can also use the EAP website to download the EAP app to your smartphone. This way you have help with you anytime you need it.
Visit the EAP Website
Get information and resouces to help with life's challenges.
Access Code: KCCVisit Website
How to Reach Out
Contact an EAP specialist 24/7, 365 days a year (always free and confidential).
Use access code: KCC