Kimberly Clark

LiveHealth Online

See a Doctor 24/7

For minor problems, like the cold, the flu, or even pinkeye, getting back to wellness can be just minutes away. If enrolled in an Anthem medical plan, you can access in-network doctors with the click of a button on your smartphone or computer using LiveHealth Online. They may even be able to write a prescription and send it to your pharmacy. What's easier than that?

What are the qualifications of the LiveHealth Online doctors?

  • Board-certified
  • Average 15 years practicing medicine
  • Mostly primary care physicians
  • Specially trained for online visits

When can you use LiveHealth Online?

As always, you should call 911 with any emergency. Otherwise, you can use LiveHealth Online whenever you have a health concern and your own doctor isn't available. Doctors are available 24 hours a day, seven days a week, 365 days a year. Some of the most common uses include:

  • Cold and flu symptoms such as a cough, fever, and headaches
  • Allergies
  • Sinus infections...and more!

How does LiveHealth Online save you money?

The average cost for an office visit with your regular doctor is $80 to $120. Even with Anthem’s discount with in-network providers, the costs can really add up. The most you’ll pay for a LiveHealth Online office visit is $55. And don’t worry; if, for whatever reason, the LiveHealth Online doctor isn’t able to provide care, you won’t be charged for the visit.

For more information on the cost of a LiveHealth Online visit for mental health or substance abuse, click here.


Getting Started

It's a good idea to register and set up an account before you get sick. Then, when you need care, all you have to do is go back to the site or app and choose an available doctor. You can also download the LiveHealth Online app — this way you can carry it with you and get help while you’re on the go.


This site is provided to help Kimberly-Clark (K-C) employees better understand their benefit plans. It does not guarantee coverage under a plan and does not provide complete descriptions of K-C benefit plans. K-C reserves the right to change these plans at any time. In all cases, the formal Plan Documents will govern.

If you are an organized hourly employee covered by these plans, see your HR representative or other person designated at your unit for information on how your plan(s) may differ from the information on this site. You may also call the Benefits Information Line at 800-551-2333. Empyrean representatives are available Monday through Friday, 9 a.m. to 5 p.m. ET and Fidelity representatives are available Monday through Friday, 8:30 a.m. to 8:30 p.m. ET. From outside the U.S., dial your country’s toll-free AT&T Direct Access number then enter 800-551-2333.