Kimberly Clark

Back-up Care

Child and Adult Care

Back-up care, administered by Bright Horizons, can help you manage the unexpected, so you don’t have to miss work whenever there’s a disruption in your child or adult care plans.


You're eligible for K-C's back-up care benefit if:

  • you're a salaried or hourly paid employee not covered by a Collective Bargaining Agreement, or

  • you're an hourly employee at the Neenah Cold Spring/Satellite location, Chester, or Mobile.

  • How Back-up Care Works

    Bright Horizons helps arrange center-based child care and in-home child and adult care with 10 subsidized visits per calendar year. When you use a subsidized visit from K-C, you’ll only pay:

    • A daily care-center copay of $15 per child with a $25 family daily maximum, or
    • A copay for $6 per hour for hour for in-home child or adult care (three children max).

    Once you’ve used all 10 of your subsidized visits, you can continue to use Bright Horizons to find care providers. However, you’re responsible for the full cost of care.

    When can I use back-up care?

    Below are examples of when you could use the back-up care benefit:

    • School closes unexpectedly for the day.
    • The babysitter gets the flu.
    • Your child is mildly ill and can't attend school or child care.
    • Your parent’s caregiver is unavailable for the day.
    • Your child’s school or center is closed for teacher in-service days, or inclement weather.
    • You’re in between child care arrangements.
    • A spouse has surgery and needs supervision, and many more.

    About Bright Horizons

    Bright Horizons has more than 2,000 child care centers and 200,000 experienced caregivers in its network across the country. Child care centers are led by qualified teachers with age appropriate curriculum and strict health and safety policies. All caregivers pass extensive background checks, screening processes, and are trained in CPR/First Aid.

    How You’ll Register & Arrange Care

    To reserve back-up care, you must have a Bright Horizons account. To ensure you can use the benefit when you need it most, it’s recommended you register in advance of needing care.


    Representatives are available 24/7, 365 days a year.

    Bright Horizons Back-up Care Mobile App

    (available for iOS and Android)

    Username: KCC

    Password: mykcbenefits

    Additional Resources

    Click here for Frequently Asked Questions on how the new back-up care benefit works.

    Center-based Child Care Requirements

    For center-based child care, you’ll also be required to complete paperwork and submit information before your child can be cared for. This may include submitting birth certificates, immunization records, and primary care physician contact information.

    Note: The specific materials required vary based on state and local requirements. Bright Horizons can provide more information on the specific requirements as you make care reservations.

    How You’ll Pay for Care

    To make a reservation for back-up care, payment information (e.g., credit or debit card) is required and will be pre-authorized. Charges will be processed daily after the care is complete.

    Once you’ve used all 10 of your subsidized visits, you can continue to use Bright Horizons to find care providers. However, you’re responsible for the full cost of care.

    Additional Back-up Care Programs

    You can also use your back-up care subsidized visits for virtual tutoring and camps for your children.

    Virtual Tutoring

    When your child needs extra one-on-one support, you can use your Bright Horizons back-up care benefit to schedule time with an experienced tutor to help your 5-18-year-old stay on track with their academics.

    • Help in reading, math, science, social studies, and 300+ other subjects
    • Targeted support with a math or reading expert who can identify areas of opportunity and help your child excel
    • Each back-up care use can be exchanged for 4 hours of virtual tutoring

      Watch a video overview to learn more. Then submit a tutoring request through the back-up care site and schedule the days and times that work best for your family.

    Virtual Camps

    To keep your child engaged when school is not in session and you have to work, schedule virtual camp powered by Steve & Kate’s Camp.

    • Sessions are available weekdays from 9 a.m. – 8 p.m. ET for children ages 3 – 12.
    • Your child can choose from a variety of interactive activities, including crafts, Roblox, fitness, Minecraft, digital art, space exploration, mathletes, acting games, and more.
    • One of your subsidized back-up care visits can be exchanged for one day of virtual camp, in which your child can participate in multiple activities.

      To learn more, click here to view Virtual Camp FAQs.


    This site is provided to help Kimberly-Clark (K-C) employees better understand their benefit plans. It does not guarantee coverage under a plan and does not provide complete descriptions of K-C benefit plans. K-C reserves the right to change these plans at any time. In all cases, the formal Plan Documents will govern.

    If you are an organized hourly employee covered by these plans, see your HR representative or other person designated at your unit for information on how your plan(s) may differ from the information on this site. You may also call the Benefits Information Line at 800-551-2333. Empyrean representatives are available Monday through Friday, 9 a.m. to 5 p.m. ET and Fidelity representatives are available Monday through Friday, 8:30 a.m. to 8:30 p.m. ET. From outside the U.S., dial your country’s toll-free AT&T Direct Access number then enter 800-551-2333.