Kimberly Clark

K-C Benefits Buzz

In this edition of K-C Benefits Buzz, you’ll find information on the upcoming Health Savings Account (HSA) bank transition, new ID card information and claim filing dates, and payroll updates for 2022.

IMPORTANT – 2022 Benefits Information

This issue of K-C Benefits Buzz contains important information. Please take the time to read this issue so you’re ready for the changes ahead in the new year.

Get Ready – Your Health Savings Account is Moving Soon

In mid-December, your current HSA balance will begin to transition from UMB Bank to an affiliate of Optum Financial. This is the final step in the previously communicated merger of ConnectYourCare (CYC) with Optum Financial that began in July 2021. Although Optum Financial will automatically manage the transfer of your funds and investments (if any) to your new HSA, there is some action required by you.

Read below for more information on important transition phases and dates, including the required blackout period.

Phase 1

December 13

Your new Optum Financial HSA is opened.

Phase 2

January 4

Your 2022 HSA contributions are deposited into your Optum Financial account.

Phase 3

January 17 - 28

To prepare for the movement of your UMB Bank HSA to Optum Financial, a blackout period will occur. During this time, you'll only have access to any funds contributed to your account in 2022 with HSA On Demand.

Phase 4

January 28

After the blackout period, all of your HSA funds will be available in your new Optum Financial HSA.

Important Blackout Notice

In connection with the transition to Optum Financial, UMB Bank will no longer be the custodian of funds. The new custodian will be ConnectYourCare, LLC, a subsidiary of Optum Financial.

While your HSA balance is transitioning to the new custodian, your funds contributed prior to 2022 will be temporarily unavailable to spend or invest during a blackout period. The blackout period will begin on January 17, 2022, and is expected to end on January 28, 2022.

HSA Bank Transition Timeline

HSA Bank Transition Questions?

Contact Optum Financial at 844-594-1228. Representatives are available 24/7, 365 days a year.

New Combined Medical & Prescription ID Card

You and your covered dependents will receive a new medical/prescription ID card for 2022, even if there’s no change in your benefit elections. Your new card will combine both your medical and prescription benefits and replace your existing ID cards.

The new ID cards will be mailed in mid-December. If you don’t receive your and your covered dependents’ new cards by January 31, call Anthem. However, you can continue to use your current medical and prescription cards until they arrive.

Medical & Prescription Support

Although your new ID card will combine both your medical and prescription benefits, there are no changes to the carriers. Medical coverage will still be through Anthem, and you prescription benefits will still be through CVS/caremark. You should continue to call Anthem at 866-873-4010 for your medical plan questions and CVS/caremark at 888-797-8911 for your prescription questions.

Important Claim Filing Dates

With the end of the year approaching, we want to remind you of these filing deadlines:

  • Adoption & Surrogacy Assistance:

    • You have until December 20, 2021, to submit your 2021 Adoption & Surrogacy Assistance claims on Any claims submitted after this deadline will be reimbursed from your 2022 allocation.
  • Education Assistance:

    • You have until December 20, 2021, to complete the required Education Assistance Reimbursement Form and mail it to Optum Financial for processing. Included with your form should be your Team Leader signature and all required documentation (e.g., receipts, final grades/proof of completion). Any claims submitted after this deadline will be reimbursed from your 2022 allocation.
  • FSA and DCSA Expenses & Claims:

    • You have until December 31, 2021, to incur expenses against your 2021 Flexible Spending Account (FSA) and Dependent Care Spending Account (DCSA) balances.
    • You have until March 31, 2022, to submit eligible 2021 FSA and DCSA claims (incurred January 1 – December 31, 2021).

Other 2022 Updates


As 2021 comes to a close, there are a few payroll updates to be aware of as we head into the new year.

  • Simplified Pay Statements: In response to employee feedback, the format of hourly employees’ pay statements will be simplified, effective January 1, 2022. The new pay statement will condense some of the individual line items so the information is easier to read and understand.
  • Historical SAP Pay Statements: Your pay statements prior to the transition to UKG in October 2020 are now available on the UKGPro Portal at > Myself > Pay > Third Party Pay.
  • Form W-2 Delivery: Your digital 2021 Form W-2 will be available on the UKGPro portal and mobile app by mid-January. If you do not take action to elect paperless delivery, a printed copy will also be mailed by the IRS deadline of January 31, to your address on file in Workday at the time the form is generated.

Take Action Now

Before the end of the year, It’s important to take action on the following payroll items to ensure your tax forms are processed correctly.

  • Paperless Form W-2 Election: To avoid having your personal information sitting in your mailbox, you can choose to only receive your Form W-2 electronically. Log in to the UKGPro portal at, select Income Tax > Change W-2 Consent Form, and elect paperless delivery by December 31, 2021.
  • Personal Information: Verify your personal information (e.g., home address, Social Security Number) in Workday before the end of the year to ensure your tax forms are processed and distributed correctly. To update your personal information, go to Workday > Personal Information.

For payroll questions, contact the K-C Payroll Service Center by phone at 833-442-5275 or email at Representatives are available Monday – Friday, 8:30 a.m. to 8:30 p.m. ET.

Legal Entity Change

In order to simplify K-C’s U.S. corporate structure, K-C is moving U.S. based employees to a new legal entity called Kimberly-Clark USA, LLC effective January 1, 2022. This new legal entity will become a participating employer in K-C’s Benefit Plans.* As part of this transition, you'll notice a change to your pay statement and future tax forms as follows.

  • Pay Statements: The company name on pay statements will show Kimberly-Clark USA, LLC starting with the first paycheck in January 2022. Note: Pay statements are organized by K-C company name on the UKGPro portal. If you would like to access your pay statements prior to 2022, you’ll need to filter by the K-C company name on the Pay History tab.
  • Tax Forms: Tax forms issued in 2023 such as your 2022 Form W-2 and 1095-C (Employer-Provided Health Insurance Offer and Coverage) will show the new company name.

*This document constitutes the Summary of Material of Modification for the purposes of ERISA.


This site is provided to help Kimberly-Clark (K-C) employees better understand their benefit plans. It does not guarantee coverage under a plan and does not provide complete descriptions of K-C benefit plans. K-C reserves the right to change these plans at any time. In all cases, the formal Plan Documents will govern.

If you are an organized hourly employee covered by these plans, see your HR representative or other person designated at your unit for information on how your plan(s) may differ from the information on this site. You may also call the Benefits Information Line at 800-551-2333. Empyrean representatives are available Monday through Friday, 9 a.m. to 5 p.m. ET and Fidelity representatives are available Monday through Friday, 8:30 a.m. to 8:30 p.m. ET. From outside the U.S., dial your country’s toll-free AT&T Direct Access number then enter 800-551-2333.