K-C recently transitioned to Ultimate. Read below for an update on related process changes and your upcoming Form W-2.
New Name, Same Service: Recently, Ultimate and Kronos Group merged as one company called UKG. This means all future pay and time communication will now reference UKG as the vendor.
As part of the merger, the email address for the K-C Payroll Service Center is now mykcpay@ukg.com. Emails sent to the prior email address will be automatically redirected for a short period of time.
Form W-2 Delivery: Your electronic elections made in ADP, if any, were not carried over to UKG. This means for 2020 you’re defaulted into receiving a paper Form W-2 by mail, which will be mailed to the address on file in Workday at the time the form is generated. You’ll also have access to a digital copy of your 2020 Form W-2 on the UltiPro portal and mobile app.
If you’d like to only receive your Form W-2 electronically due to security concerns, log in to the UltiPro portal, select Income Tax > Change W-2 Consent Form and elect paperless delivery by December 31, 2020. Your 2020 Form W-2 will be available on the UltiPro portal in mid-January and mailed by the February 1, 2021, IRS deadline.
Take Action Now
It’s important to verify your personal information (e.g., address, social security number) in Workday prior to the end of the year to ensure your Form W-2 and other important communications are processed correctly and sent to your current address. To update your personal information, go to Workday > Personal Information.
Pay & Tax Questions?
Contact the K-C Payroll Service Center by phone at 833-442-5275 or email at mykcpay@ukg.com. Representatives are available Monday – Friday, 8:30 a.m. to 8:30 p.m. ET.