This page offers information on your move, what to do, how to prepare, and ways to get organized.
Coordinating Your Move
Your Relocation Counselor (RC) will assign a K-C preferred moving company best suited to provide you with quality service for your move based on your location. Once the company has been assigned, a Move Coordinator (MC) will reach out to set up a pre-move survey of your household goods.
During your pre-move survey, the moving company will evaluate your household goods to determine the appropriate truck, workforce, and materials needed for the shipment of your goods.
Your MC from the K-C preferred van lines will provide you a packet with specific, step-by-step information to help you prepare throughout your move. It's a useful tool to help you stay organized throughout the process.
When it's time to move, a K-C-designated moving company will manage the transportation of your household goods. Keep in mind that holidays (e.g., Thanksgiving, Christmas, New Years, Memorial Day) and summer months - between May and September - are peak times for the moving industry.
Booking Your Dates
When scheduling your move, keep the following in mind:
- Schedule your pre-move survey as early as possible. It can sometimes take up to four weeks to book your household goods shipment.
- Keep in close contact with your MC while you schedule your pack, load, and delivery dates. Moves can only occur on business days.
- Do your best to book (confirm) your move dates at least 30 days in advance.
- Try to avoid move dates at the end of the month. The majority of shipments are booked the last week of the month and may impact your desired move date.
- Be aware that the moving company may not be able to accommodate last minute changes you make to your dates.
Depending on the size of your shipment, the van lines may schedule a delivery window that could be up to ten days. Your moving company will keep the delivery window as short as possible. It's critical that you're available and present on the notified delivery dates.
Whether it's your first day of work or you're purchasing a home, there are certain documents you'll want to keep on hand so they're not packed by the movers.
- Personal identification documents (e.g., Passports, Social Secuirty cards, birth certificates)
- Documents to verify your income (e.g., tax statements from a minimum of 2 years prior)
- Employment/Relocation verification (e.g., your offer letter)
- Verification of investment income (e.g., investment statements)
- Miscellaneous legal documents (e.g., judicial decrees, credit letters)
You may be able to access some of these items online, but be sure to understand which items you'll need hard copies of. Talk with your agent, lender, and/or RC if you have questions or need additional details.
Your Household Goods
Even though the movers will do the packing, here's a brief list of items that they may or may not transport to your new location.
- Furniture: beds, dressers, entertainment center, home office equipment, etc.
- Appliances and electronics (normal and customary)
- Home decor
- Patio furniture
- Game tables
- Exercise equipment
- Vehicles (based on mileage)
- Live plants
- Cleaning products
This is just a short list. For a complete list of authorized and unauthorized items, consult your MC.
Caution: We recommend that you transport the following items, however this is not an all-inclusive list: jewelry, currency, collection/collectible items, prescription drugs, important documents, family heirlooms, pets, hard drives, and high value art.
Still have questions?
See if the Relocation FAQs can help answer any lingering questions.